Is JetBlue Better Than Delta? Here’s What You Need to Know

Two airlines that frequently come up in conversations about flying in the United States are JetBlue and Delta Air Lines. Although both are renowned for providing a variety of services that cater to all types of passengers, the question of whether JetBlue is superior to Delta still has to be answered. To assist you in selecting the airline that best suits your travel requirements, let’s examine the main factors that are most important: comfort, cost, customer support, loyalty plans, and overall experience.

A Brief Overview of Delta Air Lines and Jetblue Airlines

Delta Air Lines 

Jetblue Airlines 

Which Air Carrier Is Better? Let’s Find Out

The information will be helpful to travellers who wish to compare and contrast Jetblue Airlines and Delta Air Lines. We have discussed the key elements that contribute to the two airlines’ notable distinctions.

Cabin Experience and Seat Comfort

JetBlue has a reputation for having roomy economy seats. JetBlue provides more legroom than the majority of US airlines, even in regular economy. Each passenger has a personal entertainment screen, the seats are spacious, and they can recline quite a bit. Comparable to some international airlines, the airline’s more recent Mint class (business class) offers lie-flat chairs and gourmet cuisine options.

In contrast, Delta is frequently rated for providing a first-rate experience in all cabin classes. Although Delta has less legroom in economy than JetBlue, its First Class and Delta One offerings are excellent, particularly for lengthy flights. In several markets, Delta also operates newer planes that provide a more contemporary and quiet ride.

Wi-Fi and Entertainment in Flight

JetBlue’s in-flight entertainment is excellent. Free high-speed Wi-Fi (known as Fly-Fi), live TV, and on-demand movies are available at every seat. It’s one of the few airlines that provides unrestricted free Wi-Fi to all travellers.

The majority of Delta’s planes have Wi-Fi as well, although the airline didn’t start providing free Wi-Fi to SkyMiles members until 2023. Older regional aircraft may not always have access to its well-stocked Delta Studio entertainment system.

Fees for Baggage and Seat Selection

Now let’s see which airline has the cheapest checked luggage and seat selection fees.

Jetblue Airlines does not charge extra for seat selection beyond the base fare. But since it costs $35 for the first bag and $50 for the second, it might not be the best option for checked baggage. You should notify the airline 24 hours prior to departure, regardless of the number of bags you wish to bring.

For $35, customers can check their first luggage on Delta Air Lines. However, it charges passengers for choosing their seats, unlike JetBlue. Although it starts off cheaply at $10, the average cost of this service is almost $29 each flight.

Dependability

Before booking a ticket on any airline, you must know the chances of cancellations or delays you might face. Moreover, passengers must also acquire details about the safety of their belongings.

Over 80% of Delta Air Lines flights arrive on time, making it more reliable than Jetblue Airlines. Additionally, it has been observed that Delta experienced the lowest number of mishandled baggage and flight cancellations. 

Although JetBlue Airlines had an excellent performance in the past, it has faced issues recently. More than 33% of flights have gone through considerable delays and cancellations, making it a doubtful choice for travelers. 

Frequently Asked Questions